Track Your Order

To track your order, enter your order number and email address from this form on the “Order Track” page on our website Now click on the “Track Order” button to view the current status and location of your package. You can know the order status on your email.

Sometimes, there may be a delay in updating tracking information due to carrier processes. Please allow some time for the tracking information to be updated. If there’s a prolonged delay or if you have concerns, feel free to reach out to our customer support team for assistance.

Once an order has been placed, changes to the delivery address may not be possible. However, if you urgently need to update the address, contact our customer support team, and we’ll do our best to assist you.

Order statuses may include “Processing,” “Shipped,” “canceled ,” and “Delivered.” “Complete” Each status indicates the current stage of your order’s journey from placement to delivery.

If the status shows “Delivered” but you haven’t received your order, please double-check your delivery address for accuracy. Additionally, check with neighbors or household members who may have accepted the delivery on your behalf. If you still can’t locate your package, please contact our customer support team for further assistance.

Yes, you can track your order without creating an account. Simply visit the “Order Track” page and enter your order number and email address in the provided fields to view the tracking information.

Tracking information is typically updated periodically by the carrier. However, the frequency of updates may vary depending on the carrier’s processes and the current location of your package.